Search for policy of a deceased - OLHI - OmbudService for Life & Health Insurance | Resolution of your Canadian Insurance Concerns | OLHI

OLHI OLHI – OmbudService for Life & Health Insurance | Resolution of your Canadian Insurance Concerns | OLHI

Search for policy of a deceased

Preparing for your search

Before requesting a policy search

  • Try to look for the policy yourself – tips on how to search for a lost policy
  • If you can’t find it, you must have evidence that the policy exists
  • It must be less than two years and more than three months since the person’s death
  • OLHI must find that it is reasonable for us to conduct a search

How OLHI’s search works

After you submit your request, we will review the information to make sure it meets the above criteria. If it does, we will send a search request to our member companies.

Important to know:

  • 99% of all Canadian life and health insurance companies are OLHI members.
  • If your lost policy is with one of the few companies that are not OLHI members, our search will not find it.
  • Sometimes our searches do not find group policies. If you are looking for a group policy, contact the deceased’s former employers and/or associations.

Ready to request a policy search of a deceased?

Please answer the questions below before submitting your request:

Did the person die within the last two years?

Unfortunately, we will not be able to do a search for you.

Did the person die more than three months ago?

Unfortunately, we will not be able to do a search for you.

Have you conducted your own thorough search?

Learn more on how to search for the policy of a deceased. If you need more help, contact us.

Is there a good reason to believe a policy exists?

Unfortunately, we will not be able to do a search for you.


SUBMIT AND GO TO NEXT STEP